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FAQ (Frequently Asked Questions)

Qustion 1. Is Choco-love franchise for me?


Answer : In order to determine if a business is for you, the most important factor is that you have to love what you do and be proud of the business you own. Running a successful business is much easier if you have a passion for what you are doing.

Qustion 2. Do I need restaurant experience?


Answer :
Restaurant experience is not required. You must posess strong managerial and interpersonal skills. Our comprehensive training program and support systems will equip you to run your restaurant effectively.

Qustion 3. How do I find a location?


Answer : We are always looking for and being approached with various location options. We will also consider any location you may suggest. There are a number of legal options for a final tieup.

Qustion 4. Who deals with design and construction?


Answer : We have put together a strong project team who we suggest you use. If you decide not to use them, we must approve of whoever you are using.

Qustion 5. Do you provide financing?


Answer : No – but we support the project with ongoing services and shared costs depending on project location.

Qustion 6. How long is the construction process?


Answer : It is reasonable to expect that once a site has been secured and agreed upon, you can be open for business in 60-90 days.

Qustion 7. What is the term of the franchise agreement?


Answer : The franchise agreement term is typically for 5 years, renewed annually.

Qustion 8. Can a manager run the restaurant for me?


Answer : We do not allow absentee ownershop of our Chocolove store by our franchisees. The simple reason is that this sort of arrangement will not produce the same sales and profitability results. This does not mean you cannot get help. It simply means that you must maintain overall control.

The franchise must make a full-time commitment to his or her Chocolove franchise. Partnerships are encourage; however, the full-time operator of the store must own a minimum of 25% of the business.

Qustion 9. What support will I receive?


Answer : We will provide full operational support, consultation, supervision and assistance as necessary. We will visit your site periodically to provide assistance and to review your progress. We will also provide you with all marketing and advertising material developed for the franchise promotion – these material play a significant role in the overall success of the concept.

Qustion 10. What do I have to invest in the setup?


Answer : Please refer the project ROI page for an indication of the investment. You will be investing in:

Tempers/coaters Chocolate Melter Electric Cooker Assortment of Chocolate Molds
Sheet Pans Work Tables Electronic Scale Itemized Cash Register
Slat Wall Units Plastic Candy Trays Packaging Supplies Refrigerators
Custom Shopping Bags Custom Chocolove boxes    
Bulk Chocolate, essences, raw material to Initiate Production
Glass Mica Display Cases and Matching Work Station

And

Education of the trade:
Training in Preparation, Cooking, and Production
Assistance in Store Location and Set-up
Training and Assistance in Production Set-up
Training and Assistance in Marketing and Sales

Ongoing requirement of bulk chocolate, essences and raw material will be provided by Choco-love to ensure product quality and execution adherence.

Qustion 11. I have read the preliminary information. What happens now?


Answer : Your next step is to fill out the online enquiry form and submit it to us. We will contact you as soon as possible after receiving the enquiry. Thank you for your interest in Choco-love!

 
 

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